General Introduction

This policy describes how Inview Technology Limited (‘Inview’, ‘we’, ‘our’ or ‘us’) collect, use and look after the information you provide us with when you use our website or provide us with personal information by any other means. At Inview, we look after your information carefully and are committed to protecting and respecting your privacy. Please take a moment to read the policy to understand our practices regarding your personal data and how it is processed. This policy may change from time to time so we recommend you check this policy on a regular basis to ensure you are familiar with the latest version.

This policy details and explains:

  • how we keep your information secure
  • the information we may collect and how we may collect it
  • why we collect this information and when we will use the information
  • when we disclose information to third parties
  • your rights regarding your information you give us and its retention
  • how to contact us

Inview is legally obliged to process your information in line with applicable laws, including the  Data Protection Act 1998 and from when it becomes effective, the EU’s General Data Protection Regulation (GDPR) and any subsequent legislation implementing the GDPR in England and Wales.

We also use cookies like most websites. Please see the Inview cookie policy for more information.

Keeping your information secure

As mentioned, the security of your information is very important to us and we take reasonable steps to ensure that any information you send to us is protected. When received, we store it securely using industry standard methods to ensure data is safeguarded and only provide access to it by those authorised. Inview cannot however, guarantee the safety of any personal information you send to us using online methods and therefore you do so at your own risk.

Please be aware that our site may provide links to other websites. We are not responsible for the content or security of these linked websites, or their policies.

The information we may collect and how we may collect it

We normally collect at least your name, address, and email information to help us provide you with our services and improve them and to give you what you might ask from us when you contact us, or following any data access requests (as described below). In general either consents are obtained, or there is a legitimate interest in our collecting the personal data. Where you sign up to receive our communications via the website, a dialog box run by a third-party application will also ask for further information including relating to your company and location. We also collect other data when you have approached us directly, or you have met one of our colleagues; such as your job, your company’s address and phone numbers and if communicated to us, your gender and date of birth. Sometimes sensitive personal data is collected and in particular, when you apply for a job with us. Further information is provided and consents are requested in the recruitment section of the website (see the Applicant Privacy Notice).

If you are under 16 years of age, please get your parent or guardian’s permission to provide any personal information to us.

Rest assured we will only collect and process your personal data where we have a lawful basis to do so. We may process your personal data if you have provided explicit consent for use to do so, if it is pursuant to a contract between us, if we have a legal obligation to do so, or where we have a legitimate interest to process it that does not materially impact your rights, freedoms or interests.

We may receive information about you from a third-party source. We will only accept that information if we have evidence that you have consented for it to be passed to us, or it is passed pursuant to another lawful basis as referenced above.

Why we collect this information and when we will use the information

Collecting this information is mainly in order to provide services or communications you request, or to communicate with you as a contact of the company. It also helps us better understand what you need from us. The main uses we make of your information are to:

  • help provide you with news and services;
  • provide you with service information and updates;
  • send you details of news, products and services, that we think will be of interest to you;
  • carry out obligations arising from any contract(s) entered into between you and us;
  • assess your suitability, qualifications and/ or skills, in relation to information you may send us through our recruitment section (see the related Applicant Privacy Notice);
  • enable us to review, develop and improve our products and services;
  • assist us to carry out market research;
  • detect and prevent fraud;
  • administrative or business purposes, e.g. to notify you of updates to policies or to interact with you as a business contact; and
  • help us understand your usage of the website (see the Inview cookie policy).

When we disclose information to third parties

We will not pass on your personal information to third parties except where we are required to disclose that information in order to comply with any legal or regulatory requirements, or as detailed below.

We use certain third party service providers to process your data. These service providers process your data pursuant to strict data processing agreements that protect your data to the same or higher standards than we treat it. One of our service providers is located in the USA and your data may therefore be transferred outside of the European Economic Area (EEA). Rest assured that any transfer of your personal data outside of the EEA will be subject to an appropriate safeguard set out in the GDPR, i.e. your data will be treated to the same high standard as if it never left the EEA and was still subject to the GDPR. Wherever they are located, all our service providers are committed to abide by the terms of the applicable data protection laws and in particular the GDPR.

If we are subject to a potential change of ownership we may share your information with a potential acquirer or merger counterparty in accordance with our privacy policy standards.

Your rights regarding your information you give us and its retention

Your rights regarding your information

Subject to certain legal limitations and our administrative processes and in limited circumstances on payment of reasonable fees, you have the right to:

  • request access to your data: You can ask us to provide details of the personal data we hold about you.
  • request corrections to be made to your data: If you think that your personal data is incomplete or inaccurate you can ask us to correct it.
  • request erasure of your data: If you consider there is no lawful basis for us to continue processing your data you can ask for that data to be deleted or removed.
  • object to the processing of your data: If our lawful basis for processing your data relates to a legitimate business interest (or third party interest) you can raise an objection to that interest. You can also object to us using your information for direct marketing purposes.
  • request that processing restrictions be put in place: If you believe that your information is being processed without a lawful reason or that the information is incorrect, you can request that a freeze/restricting is placed on the processing of the information until your concerns are addressed.
  • request a transfer of your personal data: You can ask us to transfer your personal data to a third party.
  • withdraw your consent: If we have asked for your written consent to obtain information, you have the right to withdraw your consent at any time.

Except as set out below, we will:

  • acknowledge receipt of your request and will respond within thirty (30) days; and
  • not charge you for providing the information.

We reserve the right to extend the time period to respond to any of the requests listed above by up to sixty (60) days where a request is complex or a large number of requests are made.

Where a request is excessive or repetitive, we are entitled to charge a fee reflecting the administration costs of identifying, amending, erasing and or providing copies of the information (as applicable).

We may also refuse a request where the request is manifestly unfounded, excessive or repetitive.

We will need to establish your identity before complying with any of the above requests or rights. Please let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill will suffice).If you are unhappy with the way in which we have dealt with a request you have made or you feel that we are not complying with this Privacy Policy in any way, you have the right to complain to the supervisory authority in the country in which you live. The supervisory authority in England and Wales is the Information Commissioners Office and details of how to contact them are available on their website: www.ico.org.uk.

Data retention

We only keep your personal data as long as necessary for the purpose for which it was obtained. After that period, we will: (1) anonymise the data if we still wish to use it for analytical purposes; or (2) pseudonymise the data if believe in good faith that we may need to process the data in the future for a legitimate purpose; or, in all other cases (3) delete it completely from our servers. The recruitment section and the Applicant Privacy Notice of the website provides further details in respect of data collected in respect of applicants.

How to contact us

Please contact us via data.protection@inview.tv or write to us at: Targeting House, Gadbrook Park, Rudheath, Northwich Cheshire CW9 7RA.